I noticed that the Australian Dollar Pricing is different on the International Orders site
Yes, this is correct. All orders placed and shipped to Australian customers attract the Goods & Services Tax (GST) of 10% imposed by Australian tax laws. Overseas customers do not need to pay this tax so therefore the pricing displayed does not include it.
You don't have as large a range of products on the International Orders site as you do on the normal Australian site
Correct. This is because in most cases it is not practical to ship large and bulky products to overseas destinations. For example to ship an 18kg bag of dog food to the United States would cost in the order of $300AUD by Airmail. Therefore the products we have selected to be available on the International Orders site are generally lighter, less bulky items.
Can I order a product available on the Australian site to be shipped to an overseas destination?
Maybe, it depends entirely upon the item. If you would like to enquire further please send an email to internationalorders@petdirect.com.au with your request and destination country and we will see what can be arranged.
I live within Australia, can I order products from the International Orders site and have them shipped to me?
No. We cannot do this because of the GST issues involved as outlined above. Please place your orders on the normal PETdirect.com.au Australian orders site.
